A Reminder of Changes for our Guests in the New Year

A Friendly Reminder of Changes in the New Year

 

 

 

ANNUAL PRICE INCREASE

The New Year has begun, and we thought a note was due to remind you all of an annual price increase which will begin starting tomorrow, Monday, January 10th.  

We are dedicated to our craft and love providing our guests with a luxury, quality experience with every visit. An annual increase allows us to provide advanced education for our stylists and spa technicians, provide our team with the means to handle the standard cost of living increase, and allow the business to thrive with annual increases in rent and cost of goods.

 

CANCELLATION POLICY UPDATE

Moving forward we will be requiring a credit card to be stored in our secured and encrypted system to book any salon or spa appointment.  Our stylists and service providers rely on our guests to make an income and provide for their families.  When a guest cancels or reschedules within a few days or simply doesn’t show up, those appointments can be difficult to fill in such a short amount time which can result in a loss of income.  

As with most cancellation policies there are exceptions. We understand that life happens sometimes, illness, death in the family, school emergencies. There are multiple lines of communication options- please reach out via text, email, dm or by phone for extenuating circumstances. All “no show” appointments or cancellations that occur the day of your appointment will require 100% payment of the scheduled service in order to rebook. We have implemented this policy to reduce the amount of last minute cancellations, rescheduling  and/or no shows for appointments.

We are enforcing a new cancellation/rescheduling policy which is as follows:

-No fees will incur if an appointment is cancelled or rescheduled more than 48 hours before your scheduled appointment.
 
-Cancel/reschedule within 48 hours of your appointment:
A fee of 50% of your service total will be applied to your credit card on file.
 
-Cancel/reschedule within 24 hours of your appointment or “No-show”: 
100% of your service total will be applied to your credit card on file.

NEW SPA SERVICES!

 

We have two new modalities available to add to any massage service with Brianna. Polarity and Cupping.

Polarity therapy is a gentle form of bodywork that focuses on balancing the flow of energy in the body. Imbalances in this flow can be connected with many diseases and emotional imbalances. Acupressure, sound therapy, aromatherapy, and reflexology are used to release stress and tension and promote physical and emotional wellness. Polarity can be received as a stand alone treatment or added to any massage treatment.  

Cupping is a form of traditional Chinese medicine involving suctioning glass cups to the skin. While it’s considered to be a form of acupuncture, it is also an extremely effective deep tissue technique used to loosen connective tissue, break up scar tissue and reduce pain. This treatment can be added to your Deep Tissue massage treatment per request.

Brianna also performs Swedish, Deep Tissue, Hot Stone, and Prenatal Massage.

Call to book with Brianna 207-251-4688

 

 

We hope to continue serving you in the coming year, and feel free to contact us with any additional concerns you may have. We appreciate each and every one of you and look forward to making you look and feel your best in 2021!

 

 

 

Naviina Salon & Day Spa

45 Wells Plaza, Suite 6

Wells, Maine 04090

207-251-4688

naviinasalon.com

info@naviinasalon.com

 

 

 

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